Simplify recurring payment collections withDigiCollect

An easy to integrate and secure multi-mode offering for recurring payment collections, using the NACH & UPI

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Get a comprehensive 360 view of all your recurring payments and mandates

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Track collectibles, get status alerts, and auto-reconcile payments
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Snippet view of collectibles by count as well as by value
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Granular view via an advanced reporting module
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Monitor collectibles by
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Sponsor Banks

Extensive integrations with major Indian sponsor banks to initiate e-Mandates for enterprises

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15+

Banks

Destination Banks

Enable recurring debits at a customizable frequency from any bank account used by your customers

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All Indian Banks

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UPI 2.0 Autopay Mandates

Enable recurring e-mandates using customers VPA/UPI ID to initiate seamless bank a/c authentication on any UPI app

  • Immediate & easy registration for faster turnaround

  • Timely payments from customers using the seamless UPI experience

  • Upper limit of ₹2 Lakh for a debit transaction

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NACH API Mandate

Allow customers to setup an e-Mandate using their Net-banking or Debit card credentials

  • Real-time mandate registration with callback capability in the event of failures

  • Control user experience with an end-to-end API based flow

  • Upper limit of ₹1cr for a debit transaction

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Aadhaar Based Mandates

Integrate Aadhar based mandates for customers without net banking & debit card facility

  • Only applicable if customer’s Aadhaar is linked to their bank account

  • End User initiates the Aadhaar eSign OTP for mandate registration

  • Upper limit of ₹1cr for a debit transaction

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Physical Mandates

Setup high value recurring mandates in an assisted/non-assisted journey for joint account holders

  • Pre-filled NACH forms with a powerful OCR engine for signature and error detection

  • Partner app to generate and authenticate mandates

  • Upper limit of ₹1 crore for a debit transaction

Automate reconciliations, enhance collections

Automate reconciliations, enhance collections
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Payments processed $ 5.6 Billion and $ 2.2 Billion, Total vs Aggregator in CY - 2023

23X YoY

CY 2023 vs 2022

Payments processed by value

28X YoY

CY 2023 vs 2022

Payments processed by value on Aggregator

472,000 Crore

Payments processed by value, CY 2023

186,000 Crore

Payments processed by value on Aggregator, CY 2023

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FAQ

01

What is a mandate?

A bank mandate is an authorization you give to a bank or financial institution (a broker, fund house, lender, etc.) to debit your bank account for recurring (or one time) payments. The mandate is sent by the firm to your bank for registration on your behalf. Once the mandate is registered with your bank, the bank will allow the firm to withdraw the amount at the frequency pre-defined.
An E-Mandate is a digitized version of a physical mandate. Implemented through an e-NACH form, e-mandates are more efficient and less time-consuming than their physical counterparts. The user/customer needs to fill in the e-NACH form and can use either their NetBanking or Debit Card details for approval. Earlier, Aadhaar could also be used, but this mode of authentication is currently on hold. Once a bank/merchant is authorized/approved, the recurring payment debit is completely automated and all payments will not require user intervention With e-mandates, the entire mandate registration process is completed in an average of 1-2 days, as compared to 15-20 days with physical mandates.
A utility code is a series of alpha-numeric characters that authorizes a corporate/merchant to be a part of NACH payment systems. Utility codes are issued by the NPCI to corporates that apply through their sponsor bank. The code is also associated with a user name, which is the corporate’s legal name. The NACH utility code determines the corporate name that is displayed on the mandate, and on the customer’s bank statement.
The biggest benefit of digitizing the mandate process is the amount of time saved. Physical mandates take anywhere from 15-20 days to be registered, during which it is very difficult to assess the status of the mandate. In addition, the dependency on logistics and wet ink signatures is significantly reduced. DIGICollect allows you to digitalize the physical mandate process, reducing the turnaround time (TAT) from 15-20 days to 4.5-5 days. In addition, a detailed dashboard allows you to track and monitor the status of the mandate registration.
Once a mandate has been registered or approved, you have the option to amend or cancel it.
Yes, a mandate can be signed using Aadhaar-based authentication. NPCI allows Aadhaar eSign mandates. Here's the circular from NPCI - https://www.npci.org.in/PDF/nach/circular/2022-23/Circular-no.009-E-Mandate-throught-Aadhaar-based-authentication.pdf
Not always. If the Mandate form says fixed, then the amount on the form may be debited from your account. If the mandate form says “maximum”, then any amount up to the mentioned amount may be debited from your account.
DigiCollect digitalizes the physical mandate process to reduce the possibility of human error and reduce dependency on logistics.
  • The Digio widget opens as a native/overlay on the corporate’s web/mobile application with mandate values passed in the API.
  • The user can then authenticate the mandate via Net Banking or Debit Card. Once successfully authenticated, NPCI returns a confirmation, which is, in turn, returned by Digio to the corporate’s application.

Lead time = 0, TAT reduces from T+2 days to T+1 days Full visibility on Dashboard with timestamps (no more blackbox situation that was the case with full physical mandates). Detailed MIS and Dashboard for both Mandate Registration and Debit status. Secured with two-factor authentication.

An individual can approve or authenticate an API-based e-mandate with their Net Banking or Debit Card details
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Certifications

RBI Authorised Payment Aggregator

Certificate of Authorisation No. 166/2024